Dental AutoRecall – AI-Powered Patient Reactivation
Patients fall off your schedule every day. Life gets busy, appointments get missed, and recall reminders go unanswered. DentalAssist AutoRecall brings them back automatically, without your front desk making a single call.
What Is Dental AutoRecall?
AutoRecall is DentalAssist’s automated patient reactivation system. It identifies patients who are overdue for hygiene, haven’t booked a follow-up, or have gone quiet – and reaches out through AI-driven voice calls, prompting them to rebook before they slip away permanently.
Unlike generic reminder software, AutoRecall uses conversational AI – not a robocall or a text blast. The AI speaks with the patient, confirms their interest in booking, and schedules the appointment directly into your practice management system.
The Recall Problem Most Practices Accept Without Fixing
The average dental practice loses 20-30% of its active patient base every year to attrition. Most of those patients didn’t leave because they found a better dentist – they just never rebooked. A hygiene appointment was missed. A follow-up call never came. Six months passed, then a year.
Manual recall relies on your front desk having time to work through a list of overdue patients while also managing inbound calls, check-ins, and insurance. That time rarely exists consistently. The list gets worked when things are slow—which means it doesn’t get worked reliably. AutoRecall runs in the background every day, regardless of how busy your clinic is.
How AutoRecall Works
- Identifies overdue patients: Pulls from your PMS to find patients due or overdue for recall, hygiene, or follow-up
- Initiates AI outreach: Places a personalized voice call to the patient at an appropriate time
- Confirms intent and books: If the patient wants to rebook, the AI schedules directly into your calendar
- Logs the outcome: Every call is recorded in your dashboard: booked, declined, no answer, or needs follow-up
AutoRecall vs. Manual Recall: The Real Difference
Manual recall works when your front desk has time to work a list. In most practices, that time doesn’t exist consistently. Recall calls compete with inbound patient calls, check-ins, and insurance tasks. AutoRecall runs on a schedule—not on staff availability. It works the list every day and books confirmed appointments directly into your PMS without requiring any follow-up from your team.
Recall Timing You Control
AutoRecall is configured to your practice’s recall intervals—6-month hygiene, 3-month periodontal, or custom intervals by patient type. You decide when outreach begins, how many attempts are made, and what the AI says. DentalAssist handles the execution.
Works With Your Practice Management System
DentalAssist AutoRecall integrates with the PMS platforms your practice already uses—including Open Dental, Tracker PMS, and Akitu One. Patient recall data flows directly from your system, and confirmed appointments are written back automatically.
See all supported systems: Integrations ?
What You Get Back
- More hygiene appointments filled without additional staff effort
- Reduced patient attrition year-over-year
- Consistent recall outreach even during your busiest periods
- Front desk freed from working recall lists manually
- A measurable increase in returning patient revenue each month
Stop Losing Patients to Inaction
Patients who don’t hear from you assume you don’t need them. AutoRecall changes that – keeping your patient base active, your hygiene schedule full, and your revenue consistent without adding to your team’s workload.
See how DentalAssist handles every patient interaction: DentalAssist.ai ?