Privacy Policy for DentalAssist.ai
Welcome to DentalAssist.ai! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We collect information in the following ways:
a. Personal Information
When you use our services, register for an account, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Other contact details
b. Usage Data
We automatically collect information about how you interact with our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referral URLs
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to:
- Remember your preferences
- Track site usage and analytics
- Provide personalized content
You can disable cookies in your browser settings, though this may affect your experience on our website.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Manage Your Account
- Facilitate communication workflows between clinics and patients
- Send operational notifications such as appointment updates, missed call alerts, and service-related communications
- Respond to requests and improve the Service
- Improve system performance and user experience
We do not sell or share personal information, including phone numbers or SMS consent, with third parties for marketing purposes.
3. SMS Communications
DentalAssist.ai may send SMS messages to authorized users, including dental clinic staff and, where applicable, patients, for operational and customer care purposes such as appointment notifications, missed call alerts, callback requests, and scheduling updates.
By providing your phone number through interaction with a dental clinic or onboarding into the DentalAssist.ai platform, you consent to receive SMS messages.
Message frequency varies depending on system activity.
Message and data rates may apply.
SMS messages are not used for marketing or promotional purposes.
You may opt out at any time by replying STOP. For assistance, reply HELP.
We do not sell or share personal information, including phone numbers or SMS consent, with third parties for marketing purposes.
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies we use to support our operations (e.g., hosting services, payment processors).
- Legal Compliance: When required by law, we may disclose information to government authorities or other parties.
We ensure that any third-party partners comply with privacy and security requirements to protect your information.
We do not sell or share personal information, including phone numbers or SMS consent, with third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications at any time.
- Disable cookies or tracking technologies via browser settings.
- Request a copy of the data we hold about you.
If you wish to exercise any of these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging with them.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal data, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: