Official Tracker PMS Integration Partner
AI Receptionist for Tracker PMS
DentalAssist.ai connects directly to Tracker Practice Management Software to book, cancel, and reschedule appointments while it answers every call.
Tracker PMS is designed for dental practices that manage complexity, multiple providers, layered schedules, and high patient volume. DentalAssist is the AI receptionist that matches that complexity, answering every call and booking directly into Tracker while the patient is on the line.
Tracker practices that join by December 31, 2026 pay $399 a month per location on the Advanced plan (regular $499), locked for 12 months, with a 30-day money-back guarantee.
A real call, booked into Tracker.
30-day money-back guarantee
For Tracker practices that join by December 31, 2026. Month to month, no setup fees.
Book a demoJoin by Dec 31, 2026 · locked for 12 months
Advanced plan · per location
$499$399
a month, locked for 12 months
Regular Advanced plan price $499 a month per location
30-day money-back guarantee
Advanced plan: $399 a month per location, locked for 12 months. Regular price $499 a month per location. For Tracker practices that join by December 31, 2026. Month to month, no setup fees.
How it works with Tracker
1
Patient calls
The practice’s own number. Its team picks up first.
2
We answer
Overflow and after-hours calls, with the practice’s own voice and rules.
3
Booked in Tracker
The appointment goes directly into the Tracker schedule.
4
Team informed
A call summary and an alert for anything the team needs to handle.
Urgent and emergency calls are flagged to the team. Patient records are stored in Canada.
Setup: the practice’s team answers first
Calls ring the front desk as usual. If no one picks up after a set number of rings, or the line is busy, the call forwards to us.
Every call forwards to us, so no patient reaches a voicemail box.
The practice keeps its own phone number and phone system. Only the forwarding rules change.
We set up the forwarding with the practice during onboarding.
Built for Tracker’s environment
Tracker PMS is trusted by busy Canadian dental practices, clinics with multiple chair providers, complex appointment type rules, and schedules that need to stay accurate under high call volume. DentalAssist is configured to understand your Tracker setup: which provider slots are open, which appointment types require which chair time, and how to book correctly without disrupting clinical flow.
The result is an AI that books like a trained coordinator who knows your practice, not a generic bot that drops appointments into the wrong slot.
How the integration works
DentalAssist connects to your Tracker PMS and accesses your live schedule in real time. When a patient calls, the AI identifies the right appointment type, finds an available slot with the correct provider, and confirms the booking, updating Tracker automatically.
- Reads live Tracker PMS availability across all providers
- Books appointments directly into Tracker
- Handles multi-provider schedules
- Captures caller name, contact, and visit reason
- Delivers a full call summary to your admin dashboard
Integration status: Live
Built for Canadian practices
Tracker PMS is a Canadian-first system, and DentalAssist is built for the same market. Practice and patient records are stored with Amazon Web Services in Canada for every practice we serve. To run calls, some providers process call data in the United States.
DentalAssist was built in Burlington, Ontario, for Canadian practices like yours.
What DentalAssist handles
- New patient inquiries and appointment booking across all providers
- Existing patient scheduling, cancellations, and rescheduling
- After-hours and weekend call handling
- AutoRecall outreach to bring back overdue hygiene patients
- Emergency calls, handled the way your clinic sets them up
- Questions about hours, location, insurance and parking
What changes on Monday morning
Busy Tracker practices often start Monday by returning weekend voicemails. With DentalAssist, those calls are answered and booked over the weekend. Your team walks in to a complete call log, not a queue of callbacks competing with an already-full patient schedule.
Get DentalAssist running on your Tracker system
Our team configures the integration to your specific Tracker setup, provider schedules, appointment types, and practice rules. Most practices are live within 48 hours, with about 2 to 3 hours of your team’s time. No retraining for your team, no disruption to your current workflow.
Book a DemoSee all supported integrations: Integrations
For Tracker practices
Book your demo and claim your Tracker price
A 45-minute call with our team. We’ll walk you through a live call and how DentalAssist works with Tracker.
Tracker integration questions
Does DentalAssist book directly into Tracker?
Yes. DentalAssist reads live Tracker availability across your providers and books, cancels and reschedules appointments directly, with no manual entry.
Can it handle multiple providers and appointment types?
Yes. DentalAssist is set up to your Tracker providers, appointment types and practice rules, so it books the right slot with the right provider.
Where is patient data stored?
Practice and patient records are stored with Amazon Web Services in Canada for every practice we serve. To run calls, some providers process call data in the United States.
Does DentalAssist record calls?
We keep a written transcript and summary of each call so your team can review it. We don’t keep recordings of calls.
How long does setup take?
Most practices are live within 48 hours, with about 2 to 3 hours of your team’s time. We set up the Tracker connection, your greetings and your call flow.
What is the Tracker offer?
For Tracker practices that join by December 31, 2026: the Advanced plan at $399 a month per location, locked for 12 months (regular price $499 a month per location), with a 30-day money-back guarantee. Month to month, no setup fees.