What 8,887 Patient Calls Revealed About Missed-Call Rate
Our CEO’s new Open Dental guest article: 8,887 calls at one practice, and why 97% of missed callers came back — but the real cost stayed off the report.
DentalAssist.ai Is Coming to Cloud 9 by Planet DDS
DentalAssist.ai is building a direct integration with Cloud 9 by Planet DDS — 24/7 call answering and scheduling for multi-location orthodontic groups.
How to Increase New Patient Calls at Your Dental Practice
Most dental practices have more capacity than they’re filling. Here’s where new patient calls actually come from – and the overlooked reasons practices lose them before anyone picks up the phone.
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Dental Office Call Handling Tips That Actually Work
Most call handling advice covers etiquette. This covers structure – the systems, protocols, and coverage gaps that determine whether your practice answers calls or loses patients to them.
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Dental Front Desk Overwhelmed? Here’s Why (And What Actually Helps)
The dental front desk isn’t overwhelmed because of bad processes or undertrained staff. It’s overwhelmed because it’s structurally being asked to do too many things at once. Here’s what’s actually driving the pressure – and what fixes it.
DentalAssist.ai Welcomes MPP Natalie Pierre to Our Burlington Office
We were honoured to welcome MPP Natalie Pierre to the DentalAssist.ai office at TechPlace in Burlington for a meet and
How Much Does a Missed Call Cost a Dental Practice?
The average dental practice misses 20-35% of inbound calls. Here’s what each unanswered call actually costs – and why the math on fixing it is simpler than you think.
Why Dental Practices Lose Patients to Voicemail (And How to Stop It)
Your phone rings. Nobody picks up. The patient hangs up and calls the next practice on their list. You never
How to Handle Missed Calls at Your Dental Practice
Every dental practice misses calls. The question is what you do about it – and whether your current approach actually
DentalAssist.ai Recognized for Award-Winning Innovation in Dental Communication
We’re proud to announce that DentalAssist.ai has been recognized with the 2026 Burlington Economic Development & Tourism Award for Excellence